Hello Anthony,
If you recall, you were to send the dish to my address via Purolater, and I was to contact an installer myself. ( I'm still not sure why this should be my responsibility, but to speed up the installation I found an installer. )

You told me the dish would be sent on Wed Aug 18th, and would arrive at my residence on Fri Aug 20th.

Fri Aug 27th has come and gone. Still no dish. That is a week past the date you promised it would arrive.

Please give me your supervisors email.

Two months of free service is a pathetic offering for the hassle this has caused me.


Brent Evjen

Quoting Anthony O'Connor <Anthony.Oconnor@bell.ca>:
> Hi Mr. Evjen:
>
> Once the request to send a dish is made, unfortunately out of my hands in
> terms of tracking it. As advised by my supervisor, the warehouse will make
> one further attempt to find an installer in your area whether or not that
> installer is on our assigned list or not. The objective is to have the
> dish sent as soon as possible. This process can take from 3 to 5 days, but
> may on occasion take longer.
>
> Once again I apologize for the delays, however I do assure you that the
> promise of free programming will be delivered.
>
> Regards,